Frequently Asked Questions

Mat Pilates is a low-impact, full-body workout performed on a mat using body weight, breath control, and precise movements to build strength, flexibility, and core stability. Classes may also incorporate small props like resistance bands, balls, or weights to increase challenge.

Absolutely! Our class schedule offers a range of styles to accommodate varying fitness levels. If you're new to Pilates, welcome aboard! We recommend beginning with either our open-level classes, Form & Flow (Reformer) or Align & Flow (Mat). During these sessions, our experienced instructors will provide guidance and adapt exercises to ensure a beneficial and enjoyable workout.

We use the MINDBODY online booking system for class management. To easily schedule your classes, you can download our free Orana Pilates & Wellness app from your app store. Once you log in, you'll have the ability to make purchases, book classes, join waitlists, reschedule or cancel bookings, and also view your account details, schedule, and history.

Please arrive 5-10 minutes early for your first class. This way, we can give you a tour of the studio and introduce you to the Reformer or Mat. Our instructors will provide a thorough explanation of how it works, ensuring you feel comfortable and informed throughout your class.

We suggest wearing comfortable activewear or gym attire. You have the choice to go barefoot or wear grip socks, which are available for purchase at the studio. No need for shoes.

Don't forget to bring your water bottle along. We have filtered water available in the studio to refill your bottles.

If you are attending one of Hot Mat or heated classes we ask that you also bring along a sweat towel.

Hang tight! Waitlists tend to shift, so you're likely to get automatically moved into the class. Just keep an eye on your Orana Pilates & Wellness App to check if you've been added.

If your plans change and you can't make it to the class, please remember to remove yourself from the waitlist. This allows the next person in line to take your spot. Remember, if you’re moved from the waitlist and don't attend class, your session will be forfeited and you may be charged no-show fee. (See Policies & Terms)

We have 2 dedicated rooms. The Reformer Room is decked out with 9 Allegro 2 Reformers, allowing a maximum of 9 spots per class. We offer generous space around each reformer for comfortable movement. (Ample room for legs in straps, IYKYK!)

The Mat Room has a maximum of 8 people, so make sure to book your spot quick.

Our small class sizes ensure personalised attention from our instructors, enabling them to focus on and assist each individual effectively.

You’re welcome to bring your own mat if you prefer, but there’s no need! We have mats ready and laid out for you so you can simply walk in and enjoy the class.

We understand that sometimes unexpected situations may require changes to your schedule; however, we maintain a strict 7-hour cancellation policy.

For Unlimited Memberships:

• Classes cancelled with less than 7 hours' notice may incur a late cancellation fee of $10.

• Failure to attend a scheduled class without prior notice will result in a no-show fee of $20.

For clients with a casual pass, class pack, or classes per/week membership:

• Both Late Cancel and No Show will result in the loss of that class.

These policies are in place to ensure fairness and uphold the integrity of our scheduling system. By following these guidelines, you help us accommodate other clients on our waiting list and ensure our instructors' time is used efficiently.

By booking online you are agreeing to these terms.

We kindly request a minimum of 1 week's notice (7 days) for any membership-related inquiries, such as upgrading or downgrading, pausing or cancelling. Please reach out to us at hello@oranapilates.com.au, and we'll be more than happy to assist you.

We don’t offer free trial classes however;

If you're curious about trying out a single class, we have casual classes priced at $26 for Mat and $35 for Reformer. For those seeking the best value, our introductory offer is perfect: 2 weeks unlimited (Mat & Reformer) $69! We invite you to explore our range of class styles, meet our amazing teachers, and enjoy as many classes as you can during this 2 week period.

We've got plenty of parking both behind and in front of the studio! If you're parked behind (access via Horsley Street off Jasper Road), you can enter through the back door.

Mat clients can head straight into the Mat Room from the rear entrance.

For Reformer classes, just pop by the front reception to check in and store your things before heading to your favourite reformer.

Yes, the minimum age to attend is 16 years.

Enjoy filtered water, clean bathroom and shower facilities, and pigeonholes in reception for your belongings.

The room is infrared heated to 30°C, creating a warm space to enhance your movement and support recovery. Hot Mat Pilates boosts strength, flexibility, posture, and endurance while reducing stress and increasing energy.